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Can I use a Lifestyle Spending Account (LSA) for online therapy?

Explore if online therapy is reimbursable with your Lifestyle Spending Account and boost your wellness.

Taking care of your mental health is more important than ever. With the rise of online therapy, you might be wondering if you can use your employer-provided Lifestyle Spending Account (LSA) to cover the costs.

LSAs are becoming an increasingly popular employee benefit, designed to support your overall well-being. They offer a flexible way to invest in your physical, mental, and emotional health.

So, can you use your LSA for online therapy? Let's dive in and find out.

What is a Lifestyle Spending Account (LSA)?

A Lifestyle Spending Account is a versatile employee benefit that your employer funds to support your diverse wellness needs. Unlike traditional health insurance or medical spending accounts, LSAs give you the freedom to choose how you want to invest in your well-being.

Your employer sets aside a specific amount of money for you to spend on eligible expenses that improve your overall health and happiness. This could include anything from gym memberships and fitness classes to stress-reducing hobbies and personal development courses.

The best part? You get to decide what works best for your unique lifestyle and wellness goals.

Examples of LSA-eligible expenses

So, what exactly can you spend your LSA funds on? While each employer may have slightly different guidelines, here are some common examples:

  • Gym memberships and fitness studio passes
  • At-home workout equipment and fitness trackers
  • Yoga, Pilates, dance, or other wellness classes
  • Meditation and mindfulness apps
  • Nutrition and healthy cooking courses
  • Stress management and resilience training
  • Personal development workshops and seminars
  • Creative pursuits like art classes or music lessons

The key is that the expense should contribute to your physical, mental, or emotional well-being in some way.

Key Considerations for LSA Coverage of Online Therapy

Now that you understand the basics of LSAs, let's explore whether online therapy is an eligible expense. The short answer is: it depends on your employer's specific plan.

Here are the key factors that determine if your LSA will cover online therapy:

Employer Discretion

Your employer has the final say in defining which expenses are eligible under your LSA. The good news is that many companies are recognizing the importance of mental health and are now including services like online therapy in their LSA plans.

For example, some employers explicitly list "online talk therapy" or "counseling services" as eligible expenses. Others may categorize platforms like Talkspace or BetterHelp under a broader "emotional wellness" category.

The best way to find out if online therapy is covered by your LSA is to review your employer's plan documentation or reach out to your HR department for clarification.

Tax Implications

It's important to note that LSA reimbursements are typically considered taxable income, unlike funds from a Flexible Spending Account (FSA) or Health Savings Account (HSA). This means that any money you spend from your LSA, including on online therapy, will likely be subject to income taxes.

Your employer may withhold taxes when the funds are allocated to your account or when you use them, depending on their specific policy. Be sure to factor this into your budgeting and tax planning.

Eligibility vs. Medical Necessity

LSAs are designed to cover wellness-focused services that promote overall well-being, rather than medically necessary treatments for diagnosed conditions. This distinction is key when it comes to online therapy.

If you're seeking therapy for general stress management, personal growth, or to improve your mental well-being, it will likely fall under the scope of your LSA. However, if you're receiving therapy as a prescribed treatment for a specific mental health condition like depression or anxiety, it may be considered a medical expense that's better suited for coverage under your health insurance, FSA, or HSA.

When submitting an online therapy expense for LSA reimbursement, be prepared to provide documentation showing that the service was wellness-oriented and not medically prescribed. This could include receipts or invoices that clearly describe the nature of the therapy.

It's also worth noting that to be eligible for reimbursement, your online therapist should be licensed to practice in your state. Platforms like Talkspace and BetterHelp ensure that their therapists hold the appropriate state-specific licenses, making it easier for you to claim the expense under your LSA.

Benefits of Using an LSA for Online Therapy

Improved Access to Mental Health Support

Accessing mental health services can sometimes feel out of reach, whether due to cost, scheduling conflicts, or simply not knowing where to start. This is where your LSA comes in.

When your employer includes online therapy as an eligible expense, it removes financial barriers and makes it easier for you to prioritize your mental well-being. You can use your LSA funds to cover the cost of virtual therapy sessions, without having to worry about the expense coming out of your pocket.

Plus, online therapy offers the convenience of connecting with a licensed therapist from the comfort of your own home, on a schedule that works for you. No more rushing across town to make an appointment or sitting in a waiting room. With your LSA, you have the flexibility to invest in your mental health on your terms.

Enhanced Employee Well-being

When your employer offers an LSA that covers online therapy, it sends a powerful message that they care about your overall well-being, both in and out of the workplace. It demonstrates that they understand the importance of mental health and are committed to supporting you in all aspects of your life.

By making online therapy more accessible through an LSA, your employer is investing in your emotional wellness. They recognize that when you feel supported and have the resources to manage stress, build resilience, and work through challenges, you're more likely to thrive both personally and professionally.

This holistic approach to employee well-being can foster a positive workplace culture, where open conversations about mental health are encouraged and seeking support is normalized. When you feel valued and supported by your employer, it can boost your job satisfaction, loyalty, and overall engagement at work.

Increased Productivity

When you prioritize your mental health, it can have a ripple effect on all areas of your life, including your work performance. Employees who utilize mental health benefits, such as online therapy through an LSA, tend to be more focused, motivated, and productive on the job.

Think about it: when you're struggling with stress, anxiety, or other emotional challenges, it can be difficult to concentrate and give your best effort at work. But when you have the support of a therapist to help you develop coping strategies and work through these issues, you're better equipped to manage stress and show up as your best self.

In fact, studies have shown that employees who access mental health services experience improved work performance, reduced absenteeism, and higher job satisfaction. When you feel mentally and emotionally supported, you're more likely to be engaged, creative, and collaborative in your role.

So, by using your LSA for online therapy, you're not only investing in your personal well-being but also in your professional growth and success. It's a win-win for both you and your employer.

How to Confirm if Your LSA Covers Online Therapy

If you're considering using your LSA for online therapy, the first step is to review your employer's plan documentation. This will give you a clear understanding of what expenses are eligible under your specific LSA.

Look for terms like "mental health services," "counseling," or "telehealth" in the list of covered expenses. If you see these categories listed, it's a good sign that online therapy will be reimbursable through your LSA.

Keep in mind that each employer designs their LSA differently, so it's important to read through the details carefully. Some plans may have specific requirements or limitations around mental health services, such as only covering certain types of therapy or requiring pre-approval before starting treatment.

If you have any questions or need clarification on what's covered, don't hesitate to reach out to your HR department or LSA administrator. They can provide guidance on how to interpret the plan documentation and confirm whether online therapy is an eligible expense in your case.

Once you've confirmed that your LSA covers online therapy, the next step is to choose a provider and start your sessions. When selecting a therapist, make sure they are licensed to practice in your state and that their services align with your LSA's guidelines.

As you begin therapy, be sure to save all receipts and documentation related to your sessions. This will be important when it comes time to submit your expenses for reimbursement.

Most LSA administrators have an online portal or mobile app where you can easily upload your receipts and submit claims. You'll typically need to provide basic information about the expense, such as the date of service, provider name, and total cost.

It's also a good idea to keep a record of your therapy sessions and progress, as some LSA plans may require additional documentation or proof of ongoing treatment. This could include session notes, treatment plans, or other relevant materials.

By carefully tracking your expenses and submitting them in a timely manner, you can ensure that you're maximizing the mental health benefits available through your LSA. And by prioritizing your emotional well-being, you're taking an important step towards overall health and happiness, both in and out of the workplace.

What Are the Tax Implications of Using an LSA for Online Therapy?

When you use your LSA to pay for online therapy, it's important to understand the tax implications. Unlike funds from a Flexible Spending Account (FSA) or Health Savings Account (HSA), reimbursements for online therapy through an LSA are generally considered taxable income.

This means that any money you spend from your LSA on online therapy will likely be subject to income taxes. Your employer may withhold taxes when the funds are allocated to your account or when you use them, depending on their specific policy.

For example, let's say your employer offers a $1,000 annual LSA and you use $500 of it for online therapy sessions. That $500 will be added to your taxable income for the year, and you'll pay taxes on it based on your individual tax bracket.

It's worth noting that only the funds you actually spend from your LSA are taxable. If you don't use the full amount allocated to your account, the remaining balance won't be subject to taxes.

To avoid any surprises come tax time, be sure to factor in the tax implications when budgeting for online therapy expenses through your LSA. You may want to set aside a portion of the funds to cover the additional taxes you'll owe.

Keep in mind that while the tax treatment of LSA funds may differ from other health-related accounts, the ability to use pre-tax dollars for online therapy through an FSA or HSA is still relatively rare. In most cases, online therapy is considered a taxable expense regardless of how you pay for it.

Despite the tax implications, using your LSA for online therapy can still be a valuable way to prioritize your mental health and well-being. The funds your employer provides can help offset the cost of therapy sessions, making it more affordable and accessible to invest in your emotional wellness.

Plus, the convenience and flexibility of online therapy can make it easier to fit sessions into your busy schedule, without the added stress of commuting or taking time off work. And when you feel supported and have the resources to manage stress and build resilience, you're better equipped to thrive both personally and professionally.

Is an LSA the Best Way to Pay for Online Therapy?

While an LSA can be a convenient way to pay for online therapy, it's not the only option available. Before deciding to use your LSA funds for this purpose, it's worth comparing it against other health-related accounts like Flexible Spending Accounts (FSAs) or Health Savings Accounts (HSAs).

FSAs and HSAs are both tax-advantaged accounts that allow you to set aside pre-tax dollars for qualified medical expenses. This means that contributions to these accounts are made before taxes are deducted from your paycheck, which can result in significant tax savings over time.

However, there are some key differences between FSAs, HSAs, and LSAs when it comes to paying for online therapy:

  • Eligibility: FSAs and HSAs have strict eligibility requirements set by the IRS, which may limit what types of online therapy are covered. LSAs offer more flexibility, as employers can choose to include a wider range of wellness expenses.
  • Tax implications: Funds used from an FSA or HSA for qualified medical expenses are tax-free, while LSA reimbursements are typically considered taxable income. This means you'll likely owe taxes on any LSA funds used for online therapy.
  • Rollover and portability: Unused FSA funds are generally forfeited at the end of the plan year (with some exceptions), while HSA funds can be rolled over indefinitely and are portable between jobs. LSA rollover policies vary by employer, so be sure to check your plan details.

Ultimately, the best way to pay for online therapy will depend on your individual circumstances and the specific accounts available to you. If you have access to an FSA or HSA and your online therapy qualifies as a medical expense under those plans, using those tax-advantaged funds may be the most cost-effective option.

However, if your online therapy is more wellness-focused or if you don't have access to an FSA or HSA, using your LSA can still be a valuable way to offset the cost of therapy sessions. The added flexibility and convenience of an LSA may make it easier to prioritize your mental health and well-being, even if the funds are subject to taxes.

When deciding how to pay for online therapy, be sure to carefully review the eligibility requirements, tax implications, and other plan details of each account type. Your HR department or benefits administrator can provide guidance on how to make the most of your available benefits.

And remember, investing in your mental health is always a worthwhile endeavor, regardless of how you choose to pay for it. By taking advantage of the resources available to you, whether through an LSA, FSA, HSA, or other means, you're taking an important step towards overall wellness and happiness.

Whether online therapy is covered by your Lifestyle Spending Account depends on your employer’s specific plan, but many companies now recognize mental health as a key part of overall well-being. Forma makes it easy to navigate your benefits, ensuring you maximize your LSA for services that matter most to you. Schedule a consultation with one of our experts today.

What do you do if you're unsure?

If you're unsure about LSA eligibility, it's best to consult your benefits administrator or refer to your employer's LSA policy documentation for clarification.

What are LSA benefits for employers?

If you're an employer, there are multiple benefits to offering LSAs to your employees, including:

  • Providing flexible support for diverse employee needs
  • Increasing employee financial wellness and reducing stress
  • Enhancing your total benefits package to attract and retain talent
  • Demonstrating commitment to employee work-life balance
  • Supporting employees through various life stages and situations

Want to learn more about LSAs? Check out our Lifestyle Spending Accounts (LSAs) benchmark report for 2025.

Get started with Forma today

Looking to offer an LSA as part of your employee benefits package? At Forma, we provide Lifestyle Spending Accounts to companies worldwide.

If you want your business to enhance employee wellbeing through the flexibility of LSAs, fill out the form below, and one of our experts will be in touch.